Accommodation facilities are arranged in 386 units including ITC one rooms, Sheraton tower rooms and executive club rooms. Each unit is complete with dual line phones with data port and voice mail, interactive television with satellite services, fax, hi-speed internet access, well appointed work desk and marble bathroom with separate shower cubicle.

The facilities, among many others, are restaurant, library and bar. Some of the complimentary services are American breakfast, limousine transfers, club hour and high tea and round the clock butler service. There is an exclusive lounge to host recreational activities. Apart from these, the service of doctor is made available.

The hotel is in close proximity to the international airport.