Computerized reservation facility is provided. Indrail pass is available. A tourist information cell works on the premises.
Interactive Voice Response System service can be availed.
Just 1 km from the station are Taj Ganges and Hotel Best Western Kashika that offer spacious accommodation facilities. The Central Bus Station, run by the Government of Uttar Pradesh, is on
Sher Shah Suri Marg, in the cantonment area. Close by the railway station, there is a private bus stand that connects the city with nearby places. Nearest airfield is Varanasi Babatpur Airport, 25 km from the city.
Station Code: BSB
General enquiry: Dial local line 131
Reservation enquiry: Dial 135
Enquiry on arrival and departure of trains: Dial 1330, 1335 (IVRS)