Crossword, India's only national bookstore chain, has 20 bookstores in various parts of the country. Crossword has spacious well laid out stores, with bright cheerful interiors that encourage people to stay and browse. Simple innovations such as methodical classifications, clear signage, a dedicated enquiry /orders desk, electronic POS and inventory control systems and attractive displays make looking for books a much more pleasurable experience at Crossword. A welcoming café, reading tables and chairs and toilets within the store, help to ensure that customers are able to browse in comfort for several hours without having to leave.
